Frequently Asked Questions
A list of frequently asked queries regarding billing, membership, print releases, and editorial submissions.
Questions & Answers
Everything you need to know about our subscriptions, editorial standards, and reader accounts.
How do I upgrade my subscription?
You can upgrade your subscription by visiting the membership account portal and choosing a higher subscription tier. Any payment updates will compile automatically on Stripe, and your benefits will update instantly.
Can I cancel my membership at any time?
Yes. You can manage your subscription frequency, change payment cards, or cancel renewal at any time directly through your account dashboard page. No phone calls or emails required.
Do you offer student or team discounts?
We offer 50% discounts for verified students, academics, and bulk subscriptions of 5 or more seats. Please email us at licensing@example.com with your details to request an invoice.
How can I pitch a story to the editors?
We welcome pitches from freelance journalists covering technology and architectural history. Send a 300-word outline, outline structure, and links to your portfolio via our contact form.
Is the print edition included in the digital subscription?
Our quarterly print journal is included exclusively in the Gold membership tier. Free and Silver subscribers can order individual copies through our online shop interface.
Still have questions?
Our support team and editorial desk are ready to assist you.